Memorandum of Understanding
Please be aware, all of our packages have an expiration date. Sorry, no refunds. Cost of all sessions is not negotiable, you will be informed in advance regarding all discount campaigns, if that would be a case.
24 hours cancellation notice by email or phone, otherwise you will be charged. Please understand that frequent and unexpected cancellations disturb the running of studio.
Please inform our instructors about certain health conditions, physical disabilities, pregnancy, recovering after a surgery and etc. Also, please firstly consult with your doctor and ask for a letter prior to Pilates sessions.
Make sure to be on time. Bring suitable clothes. Please consider other members and mind using strong scents, parfums, deodorants and etc. before coming to the studio. You are kindly requested to turn off your cell phones and other digital devices during ongoing sessions.
We do not recommend to eat 30 minutes before and after a session. Any kind of food is not allowed in the studio. Water and herbal tea are provided for free of charge. Please refrain from consuming alcohol prior coming to the studio. Smoking is not permitted in all premises. Possession of any hazardous and illegal substances are absolutely prohibited.
Mats and equipments are provided for free, however, please use it very carefully. If you or your child make any damages to the studio’s property, you will have to compensate the cost.
We have age restrictions: teenagers under 16 years old should be accompanied at least by one parent.
You can bring your child only to a Private session.
We do not introduce a partner for a Semi-private session, please find your companion by yourself.
Please keep in mind that Group sessions will be appropriate for you only if you have no emerging health issues at the present state.
Please be respectful to other members and our instructors; avoid rude behavior and inappropriate language. We take very seriously any violation of our policy, and in some cases you can be refused to come to the studio.